Privacy – Sl International

Privacy Policy

This policy (“Privacy Policy”) applies to Sl International and all its subsidiaries and/or branch offices in India. It provides the practices and policies applicable to Sl International (including its employees, interns, contractors, consultants, clients, customers or any other party directly or indirectly engaged for business or otherwise) for handling or dealing in Personal Information, including Sensitive Personal Data or Information (as defined below) that is lawfully collected by Sl International, with this referred to as Sl International. We collect personal data of our employees, potential employees, clients, suppliers, business contacts, shareholders, and website users or any other individual or entity wherever required for business purposes or otherwise.

Sl International attaches great importance to your right to privacy and the protection of your data. We want you to feel secure that when you deal with Sl International, your personal data is in good hands.

Sl International protects your personal data following applicable laws and our data privacy policies. In addition, Sl International maintains the appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure, access, or accidental or unlawful destruction of or damage thereto.

General Definitions Reference to you or your in this Privacy Policy refers to any natural person (including the employees of Sl International) who provides information referred to in Appendix 1 of this document.

Act shall mean the Information Technology Act, 2000, and Rules thereunder as amended from time to time.

Information shall mean and include Personal Information and Sensitive Personal Data and Information as may be collected by Sl International.

Personal Information (PI) shall have the same meaning as under Rule 2 (i) of the Information Technology (Reasonable security practices and sensitive personal data or information) Rules, 2011, as amended from time to time.

Rules shall mean the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, as amended from time to time.

Registered User shall mean such a user whose registration is accepted by Sl International.

Sensitive Personal Data and Information (SPDI) shall mean and include information under Rule 3 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, as amended from time to time.

All words and expressions used and not defined in this document but defined in the Act or the Rules shall have the meanings respectively assigned to them in the Act or the Rules.

Sl International is fully committed to respecting your privacy and shall ensure that your Information is safe. This privacy policy sets out the practices adopted in respect of Information, including the types of Information that is collected, how the information is collected, how the Information is used, how long the Information is retained, and with whom it is shared (Privacy Policy). This Privacy Policy is published in compliance with the provisions of the Act and the Rules made thereunder that require publishing the privacy policy on the Sl International website.

Collection and Use of Information:

Information Collection and Use We collect various types of information to provide and improve our services to you.

1.1 Information You Provide

Account Information: When you create an account, we collect personal information such as your name, email address, phone number, and billing details. This information is encrypted and stored in secured digital storage.

Contact Information: When you upload or provide phone numbers and other contact details for sending SMS or voice messages, we store this information securely in encrypted form.

1.2 Information We Collect Automatically

Log Data: We collect log data, including the dates and times of access to our service, message delivery status, and response logs.

How We Use Your Information We use your information for several reasons, including:

To Provide the Services: We use your information to fulfill your requests, process your transactions, and deliver the services you use.
To Communicate with You: We may use your information to respond to your inquiries, provide customer service support, send you important information about the services, and send you marketing communications (with your consent) via different channels, including but not limited to SMS, Email, WhatsApp, and Voice.
To Personalize Your Experience: We may use your information to personalize your experience with the services, such as tailoring content and recommendations to your interests.
To Improve Our Services: We may use your information to improve the functionality, performance, and security of the services.
To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.
We may use your information to respond to your inquiries, provide customer service support, send you important information about the services, and send you marketing communications (with your consent) via different channels, including but not limited to SMS, Email, WhatsApp, and Voice.

Security of Information: Sl International strives to ensure the security, integrity, and privacy of your PI/SPDI and the adequacy of protection of your Information against unauthorized access, alteration, disclosure, or destruction. Stringent security measures (physical, electronic, and managerial) are in place to protect against the loss, misuse, and alteration of the PI/SPDI under our control. Sl International servers are accessible only to authorized personnel and your Information is shared with employees and authorized personnel strictly on a ‘need to know’ basis. Sl International periodically assesses, audits, and updates its information security protocols and policies to achieve the highest standards on a continuous and ongoing basis.

You may review the Information you have provided to Sl International at any time. On your request, Sl International will ensure that any PI/SPDI notified to be inaccurate or deficient shall be corrected or amended. However, Sl International shall not be responsible for the authenticity of the PI/SPDI.

If you have any queries regarding the processing of your data, please contact us at info@slinternational.pro